Frequently Asked Questions

RLU Leasing Questions/Technical Support:

8809 Lenox Pointe Drive, Suite B
Charlotte, NC 28273

: (980) 288-5266

: [email protected]

: Monday - Friday: 8:00 AM to 5 PM EST

Please refer to the FAQs below for any questions you may have.
If you still have a question not listed here, you can contact Customer Support listed on the page.

Available Properties

Enter your name and email in the boxes provided on the bottom of our website's home page.

All clubs are required to e-sign a Right-of-Entry permit prior to viewing available properties. Simply click the "Request Entry" button on the Search Properties page for the property you are interested in viewing.


Yes. However, there is a 12 MPH speed limit. Clubs are also required to follow all of the additional rules and regulations regarding ATV/UTV use that are included in the lease agreement document.

Yes. However, all posted signs must be fastened to trees with aluminum nails ONLY.

Yes. All guests are required to sign an Indemnification and Hold Harmless Agreement form PRIOR TO accessing the leased property. A copy of this form is available on the "About Us" page on our website.


Payments can only be processed online. Payments must be made via credit/debit cards or ACH transactions using our secure processor ONECONNECT. To use the ACH option, your bank must be listed with our processor and you must utilize online banking with your banking institute. Note when using your debit card for larger transactions, an approval may be needed from your banking institute to process.

Annual lease renewal payments are due by May 1st of each year. All payments not postmarked by May 1st will be assessed a $100 late fee. No exceptions.

Website Requirements

You must have Adobe Acrobat Reader installed in order to download the lease documents. If you do not have Acrobat Reader you can download it for free from: